Create two-way conversations that drive sales
With Attentive ConciergeTM, build one-to-one relationships at scale and drive sales with automated and human-powered messaging.
Return on Investment
Personalized one-to-one converstaions with customers at scale
Why add Concierge
to your text strategy
Attentive Concierge provides personalized, human-powered conversations no matter the size of your team. A live agent team will provide real-time human support that authentically reflects your brand values, tone, and messaging.
Strengthen Customer Loyalty
From first name greetings to customized offers, turn first-time visitors into loyal customers with personalized support at every stage.
Leverage customer data to power conversational messages throughout the purchase funnel. When consumers get replies, they spend over 50% more on average—and are more likely to buy again.
Scale Two-Way Communications
Give every customer a reason to keep coming back by providing real-time support to minimize friction around checkout, customer service, and more.
Reduce Support Tickets
Reduce your CX team’s backlog and provide a better customer experience by taking your response time from two days to two minutes.
Attentive provides tools for human powered and automated responses to consumers, engaging your customer in conversation at every step
Expert live agents texting with your customers in real time, giving accurate responses that alleviate buyer hesitation.
Custom controls that keep Concierge agents always on-brand.
Consumers spend over 50% more on average when they get replies. Concierge helps you handle high-traffic to consistently delight your buyers.
On-site support powered by SMS and managed by our AI-assisted agents creates a seamless live chat experience.
Simultaneously grow your SMS subscriber list while reducing in-house support costs and increasing on-site conversions.
Bring the in-store experience to your customers on mobile by enabling visitors to have real-time conversations with your brand.
Automated Conversational Replies
Rules based auto response and interactions.
Send thoughtful messages at pivotal points in the customer lifecycle, like viewing a product, adding to cart, making a purchase, and more.
Add a custom attributes step to save data and create segments.
“By offering dedicated customer support to every browsing customer via Attentive Concierge, we were able to convert more purchases and transform our site visitor journey into our top revenue driver.”
VP of MarketingSee more Concierge examples