Drive conversions through conversations
Deliver relevant, on-brand responses that drive revenue in seconds with live agents and conversational AI
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High-quality, 1:1 exchanges at scale
Convert customers with high-purchase intent via helpful, accurate replies from a virtual store associate designed to help drive revenue.
Provide accurate answers instantly
Quickly provide high-quality responses 24/7 using conversational AI and AI-assisted live agents. Give your team time back and greater flexibility knowing our team is managing all incoming messages.
Create elevated experiences that drive sales
Transform purchases by giving every unique customer a tailored response designed to drive conversions. E-commerce integrations provide subscriber purchase history and browsing data that allows AI to identify opportunities to cross- and up-sell in real-time.
Always be on brand
Get up and running quickly by providing your unique brand attributes—such as voice, tone, and product catalog—and we’ll automatically train our agents and AI. Refine future conversations via feedback and analyze performance with conversational insights.
Live chat built for mobile
Say goodbye to clunky on-site apps and transition to a seamless SMS thread with LiveSMS™. Provide real-time support for customers with intent to spend, driving more revenue and growing your subscriber list.
Your customers want to converse with your brand throughout their journey
Tools to help you meet legal requirements
Built-in compliance checks designed to help you grow your list with peace of mind.
Standard flows use double opt-in to re-affirm consent and validate phone number.
Patented two-tap sign up process for mobile; Reply Y for desktop.
Handle potential claims
Enhanced Audit Assistant helps you respond to TCPA complaints quickly and effectively with records of opt-in, opt-out message activity, and more.
Uphold best practices
Our team of full-time lawyers is dedicated to updating the Attentive platform in response to the changing regulatory and legal landscape.
Our Carrier Relations Team works with mobile carriers to inform our guidelines and thoroughly understand best practices around sending text messages.
Protect your SMS program and avoid litigation
Litigator Defender for TCPA automatically removes phone numbers known to be associated with SMS demands and/or lawsuits from subscriber lists.
Negative Sentiment Reminders guide subscribers indicating opt-out intent.
88%
want to ask specific product questions
87%
want help resolving issues with cart/checkout
70%
need product recommendations
87%
want to know what’s coming next
Learn how top brands engage customers and drive more revenue with Attentive Concierge
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