Release Notes: October 26, 2023

Release Notes: October 26, 2023

Work smarter (not harder) with our latest identity, automation, and reporting updates. 

SMS release

Identify more SMS subscribers with Salesforce Marketing Cloud Click ID

Customers using Salesforce Marketing Cloud as their ESP and capturing SMS and email subscribers through Attentive's sign-up units now have a powerful new tool: Salesforce Click ID. This feature matches users who arrived at your site from an email to their SMS subscriber profiles, allowing you to effectively retarget more high-intent shoppers with triggered text messages and email.

Learn more in the Help Center, or log in to get started.

SMS release

Work smarter, not harder, by scheduling your time-sensitive Journeys updates

Never set a middle-of-the-night alarm to turn on an SMS journey again. Now you can schedule your new text messaging journeys ahead of time, making it easier than ever to promote time-sensitive offers in your triggered messages during key shopping periods, such as Black Friday. 

Learn more in the Help Center, or log in to get started.

SMS release

Understand how your performance is stacking up with period comparison reporting 

Attentive SMS and Email customers can now view their performance over a specific period of time and compare it to another for better understanding. Simply toggle on "compare to another period" and select the date range to see the percent change and previous period value to gain the insights you need to make better data-driven decisions. 

Learn more in the Help Center, or log in to get started.

SMS release

Focus on the metrics that matter with customized summary metrics

Tailor your SMS and email performance reports based on the metrics that matter most to you with customizable summary metrics. Now, you can update the five aggregate metrics at the top to display the total for any metric you want to track. Your preferred summary metrics will be automatically set when you pull a report, saving you time and hassle in the future.

Learn more in the Help Center, or log in to get started.

SMS release
AI release
AI release
email release
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