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texts we love
Discover how the best
Discover how the best brands use
brands use
post-purchase
text messages to engage mobile consumers & drive revenue.
This curated collection of SMS marketing examples we love will help spark creativity and elevate your strategy
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Why We Love It:
To help text messaging subscribers celebrate Easter, grocery delivery brand Mercato sent a well-timed SMS reminder that offered $10 in savings on purchases of $50+. They included an eye-catching seasonal graphic and a link back to their site so subscribers could quickly make their purchase.
Mercato
Why We Love It:
JuneShine got to know their SMS subscribers better with a playful quiz at the start of the year. Attentive’s Two-Way Journeys™ allowed the brand to automatically assign custom attributes based on subscribers’ answers to build detailed customer segments they could use in the future. They could then send out different promotions and message versions to the new segments, ensuring they target the audience with messages that will resonate.
JuneShine
Why We Love It:
JuneShine incorporates Attentive Concierge™ in their cart abandonment journey to help high-intent subscribers overcome purchase barriers. When a subscriber shows interest in trying new flavors in-person, the brand details their Tasting Room options and contact information. These personalized responses address each subscriber’s needs, building authentic relationships with their customers.
JuneShine
Why We Love It:
Harry & David celebrated the dessert-filled and mathematical-themed holiday Pi Day by offering 14% off gourmet pies as the holiday takes place on 3/14. This encouraged customers to treat themselves to a decadent treat at a discount. And by using a holiday-specific promo code, Harry & David can easily track how popular this offer was and what subscribers took advantage of the exclusive offer.
Harry and David
Why We Love It:
FindItParts’ post-purchase message series rewards customers at key points in their shopping journey. The exclusive discount (“VIP10”) helps subscribers feel special and encourages them to return to the brand’s site for their future auto-part needs. The triggered message’s direct link to leave a review consistently drives new product reviews, helping other shoppers discover their perfect fit.
FindItParts
Why We Love It:
Farmacy Beauty understands that the struggle to remove Halloween makeup can be a nightmare. That's why they texted subscribers about their Green Clean product line. By providing a direct link to these products, they spared customers the hassle of searching and clicking, streamlining the path to purchase.
Farmacy Beauty
Why We Love It:
Women’s footwear brand Dolce Vita kept their sales momentum going after Black Friday by launching their “Season of Surprises” multi-day campaign via SMS. In this daily deal, the brand segmented their audience and gave different dollar-off discounts to each. Since the subscribers didn’t know the exact discount until they applied it to their cart, this engaging strategy encouraged them to shop to uncover the surprise.
Dolce Vita
Why We Love It:
Cupshe UK encouraged subscribers to add some green to their lives to celebrate St. Patrick’s Day. Not only could subscribers shop for green-colored clothing or swimwear, they could also save some green by taking advantage of the buy two, get one free deal Cupshe UK was offering.
Cupshe UK
Why We Love It:
Crocs uses segmentation to send relevant campaigns to high-intent subscribers interested in their latest releases, like the Classic Hiker Clog redesign. The footwear brand created this engaged customer segment by adding a sign-up unit on their New Arrivals page, capturing customers further down the shopping funnel who are more likely to appreciate these timely updates and quickly shop the shoes “while they last.”
Crocs
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