Las Vegas, NV
March 19, 2024

Attentive AI is Here: Delivering Personalized Experiences for Every Customer

Reebok, Brooks Brothers and Forever 21 Unlocking Incredible Results using Attentive AI Brands Experience 115% Increase in Revenue, 120% More Clicks, 117% More Purchases

Las Vegas, NV – March 19, 2024 – Attentive, the AI marketing platform for leading brands, is announcing the next generation of Attentive AI with two premium AI solutions – AI Journeys and AI Pro. Tailor-made for marketers, these solutions are reshaping the future of SMS and email with hyper-personalized interactions for the consumer, driving proven revenue lifts. 

E-commerce shopping is at an inflection point and with AI, brands have the opportunity to evolve from traditional one-to-many messages towards true one-to-one personalization that will revolutionize their marketing efforts.

“Over the past decade, Attentive has been at the forefront of mobile marketing, collecting valuable data for the world's leading brands,”  said Amit Jhawar, CEO of Attentive. “This puts us in a unique position to identify consumers, understand their motivations and actions, and help brands provide unparalleled personalized experiences. None of our competitors can match our level of technology expertise or the results we are delivering for our customers.”

Delivering Real Business Value with AI:

With AI Journeys and AI Pro, companies can now send personalized and two-way messages that drive maximum performance, by optimizing the audience, content, timing, and destination of each message. With hundreds of brands who have tested either of the two products, the company is one of the first marketing solutions to make AI value a reality for marketers with proven revenue lifts and increased loyalty. 

David Cost, VP of Digital and Ecommerce of Rainbow said, “The big differentiation that I believe Attentive’s approach has, versus anything else we've seen out there, is they’re the only ones trying to apply AI to literally do one on one personalized messaging. In terms of a journey, that means if we have 100,000 people come through our welcome series text, that's 100,000 unique one to one messages you're going to generate and send.”

Alex Sienkiewicz, CMO of said, “It takes a level of creativity and expertise to figure out how to actually make use of AI. Attentive is leading the charge here, both for SMS and email. By making the most of our data, AI Journeys is changing the game for us — with 600% increase in total revenue.”

Hyper-personalize with AI Journeys and AI Pro:

Trained on over two trillion datapoints and 90 billion messages sent by brands in more than 70 verticals, AI Journeys and AI Pro take the heavy lifting out of personalization—from data analytics and predicting shopper behavior to audience management and copywriting. The platform empowers brands to finally deliver on personalized consumer experiences throughout their shopping journey, ensuring that each message is tailored to the individual, resulting in the highest performance.

Here is how it works: 

  • AI Journeys: Enables brands to maximize behavioral-based SMS and email revenue by creating individually personalized experiences for subscribers.
    • Leverages Attentive AI™ to gather signals from a subscriber’s interactions with the brand to best determine when to send a message, how many messages to send, and what the content of the messages should be (image, copy, length, brand voice, link destination, and more).
    • As each customer’s interaction is unique, every message is created in real time with proprietary models to optimize performance all in the brand’s voice. For example, if the same customer added the same item to their cart twice, they would receive two different messages, based on their evolving behavioral pattern.
  • AI Pro: Enhances messaging performance by recognizing more site visitors, targeting audiences with the highest purchase intent with hyper-personalized messages sent at the ideal time for each subscriber. some text
    • AI audience building automatically filters out those who won’t buy and adds subscribers that are likely to engage that day. Every message can be fine-tuned with send time optimization to the individual subscriber and personalized copy recommendation in the brand’s voice. 

Compliance-First Platform Designed for Enterprise-Size Brands: 

Attentive has built its offering with a compliance-first mindset, and regularly monitors developments in the locations where our services are offered to ensure that its products are designed to give brands the tools to comply with legal and regulatory requirements. AI-powered Journeys use a combination of generative, predictive, and conversational AI to give brands the opportunity to foster genuine connections with their subscribers through deeper levels of personalization and two-way conversations. 

To learn more, join our waitlist

Hear Amit Jhawar, CEO of Attentive, speak at Shoptalk on Tuesday, March 19 and visit Attentive at Booth #1000. 


About Attentive

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

To learn more about Attentive or to request a demo, visit or follow us on LinkedIn, X (formerly Twitter), or Instagram.